Google reviews, handled
Your Google reviews get a real reply. Without eating your evenings.
Reply reads every review, writes an answer that sounds like you, and leaves the final word to you where it matters. Negative reviews never go out without your approval.
No commitment · Cancel in one click
An unanswered review costs more than you think
The next customer sees it
Nine people in ten read reviews before walking in. A column of unanswered comments says nobody is listening.
Google notices too
Replying to reviews is a signal in local search ranking. Active listings climb, silent ones slide.
And you have no time
Between two services, nobody writes five personalised replies. So either nothing gets answered, or the same sentence gets pasted everywhere, and it shows.
How Reply works
- 1
We read your reviews daily
Reply connects to your Google listing and collects new reviews once a day, at an hour you choose.
- 2
We write in your voice
No templates. Reply learns how you write from your past replies, and picks up what the customer actually mentioned: the dish, the server, the moment.
- 3
You keep control where it counts
Four and five star reviews go out on their own. Mixed and negative ones land on your Telegram: approve, rewrite, or skip.
- 4
We publish the way a person would
Replies go out on a varying delay, never in the middle of the night. Nobody will see twenty replies posted in the same second.
Every rating, its own treatment
4 and 5 stars
Answered automatically
A personal thank-you that picks up what the customer liked, published after a natural delay. Nothing for you to do.
3 stars
You approve
Reply drafts an answer that acknowledges the problem and gives a reason to come back. It lands on Telegram: one button to publish, one to rewrite.
1 and 2 stars
Nothing without you
Never published automatically. You get the review and a suggested reply. Send it, rewrite it, or let it go.
What’s included
Approval over Telegram
No app to install. Reviews needing a decision arrive where you already look.
Your voice, learned from your replies
Reply analyses what you have already written on Google and follows it. Correct it whenever you like.
Every language your customers use
A review in German gets a reply in German. Nothing to configure.
Periodic report
Weekly or monthly: your average rating, what keeps coming up in praise, and the problems that come up too often.
Menu, team, current offers
Give Reply your dishes, your team’s first names, what’s on this month. Replies become concrete.
Passwordless sign-in
Sign in with your phone’s fingerprint. No password to remember or to leak.
Two plans, no surprises
Everything is included in both. The only difference is how many businesses.
The first 7 days are free. Your card is saved when you sign up, the first charge happens a week later. Cancel before then and you pay nothing.
One business
19,99 €/ month
- One Google listing
- Unlimited reviews
- Telegram approval
- Weekly or monthly report
Up to 5 businesses
49,99 €/ month
- Five Google listings
- Unlimited reviews
- One Telegram per business
- Separate reports per location
VAT excluded. Cancel in one click from your account.
Common questions
Will my customers see that it’s automated?
That is exactly what Reply avoids. Replies pick up the real content of each review, vary from one to the next, follow your own way of writing, and go out on an irregular delay. Nothing like the same formula pasted twenty times.
Do I lose control over what gets published?
No. Negative reviews never go out without your explicit approval, and you can rewrite any reply. You can also turn off automatic answers on positive reviews.
Is there anything to install?
No. You connect your Google listing from the browser and link Telegram with a code. That’s it.
What happens if I stop?
Cancel in one click. Replies already published stay on Google: they are yours.
Your reviews are waiting
Connect your listing, let Reply read your history, and see what it proposes before anything is published.
Get started